Shipping & Returns
Shipping
Where in the world do you ship?
We currently ship to addresses within the continental United States.
Do you offer free shipping?
We offer free standard shipping within the United States on orders over $50. Orders $49.99 or less have a flat $6 shipping fee.
When will my order ship?
We do our best to pack and ship your Tiny Wins within 2 business days. Occasionally, holidays, weather, or other delays may affect timing—but we’ll keep you in the loop. You’ll receive a tracking link once your order is on its way.
How do I track my order?
Once our shipping partner scans your package, we'll send you an email with your tracking number. If you haven’t received it within 3 days of ordering, email us at hello@tinywinskids.com with your order number.
How do I change or cancel my order?
We process orders quickly, so cancellations may not be possible. Email us at hello@tinywinskids.com and we’ll do our best to help if your order hasn’t shipped.
I entered the wrong shipping address. What now?
Email us ASAP at hello@tinywinskids.com. If your order hasn’t shipped, we may be able to update it. Please double-check your address before placing your order—Tiny Wins isn’t responsible for fees due to incorrect addresses.
Returns
Do you accept returns?
We’re committed to delivering products that are fresh, safe, and thoughtfully made. Returns are accepted only in limited circumstances. To be eligible, items must be:
- Unopened and in original packaging
- Security tab fully intact
- Postmarked within 10 days of delivery
Additional criteria may apply. To request a return, email us at hello@tinywinskids.com.